Quality coordinator – Rio Claro/SP
Efetivo (CLT)
Atividades
- Implement and coordinate Quality Systems among Latin America Operations (Auditing System, Customer Complaint System, Critical Control Points (HACCP).
- Update and analyze all Quality System data: deliveries database and complaint analysis data.
- Latin America representative in the global quality team: knowledge exchange focused in standardization of procedures, processes improvement and KPIs benchmark.
- Responsible for internal audit program: production facilities internal audits, supplier qualification, external audits assistance and annual consolidated report; manage audits from Customers and Certification Process.
- Internal pattern critical analysis within preventive actions in deliveries reports, action plans creation and corrective actions follow up.
- Customer complain regarding Brazil and Latin America deliveries: customer interface, respond to customer questions and complaints, keep consumer complaints system updated, supporting Non-conformity Report (NCR) investigation, non-conformity notification reports, technical team follow up and monthly reports.
- Development and maintenance of Feed Mill, farms and hatcheries Good Manufacturing Practice (GMP) and HACCP.
Requisitos
- Background: Veterinary Medicine or Agricultural Engineer or Food Engineer graduation;
- Languages: Fluent: English and Spanish;
- Specializations: Quality Assurance Specialization. Desirable: MBA;
- Skills: Problem-solving, leadership and team management, teamwork, communication, interpersonal relationship, operate in different cultures, results oriented, resiliency, dynamic, proactivity, customer focus;
- Experience: Quality Assurance systems (HACCP, ISO), internal audits, legislation applied to poultry companies, data analysis (statistics and databank management), knowledge of Microsoft Office programs.
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